FAQs

Dateline to make payment: 10 working days before commencement of class. Placement to the course will only be confirmed upon receipt of payment via cash/GIRO/i-banking or cheque. Please be informed that if payment is not received by the stipulated deadline, the reserved seat will be relinquished to other participants on the waiting list.

Companies/Individual participants please make payment to OCBC current account 514-715473-001.

Companies applying for funding must make payment via Cheque to the Training Provider. All cheques are to be crossed and made payable to “Integrated Training Consultants Pte. Ltd.” and mail to 7 Soon Lee Street iSPACE #03-27 Singapore 627608, Attn: Ms Clarice Chay.

Individual participants using SkillsFuture credit to offset their training course fees will have to apply before the commencement of the training course start date. Participants will have to pay the nett fees directly to Integrated Training Consultants Pte Ltd, if in the event SkillsFuture Credit is not applied. Participants will have to pay any remaining sum in CASH/Cheque/GIRO in the event when there is insufficient balance in your SkillsFuture Credit account.

Course rescheduling must be made in writing (e-mail, mail or fax) to the Centre Manager, and the written notice must be submitted at least ten working days prior to course commencement. Participant is allowed to reschedule only once per module. A rescheduling penalty of S$53.50 (inclusive of GST) shall be imposed if the written notice is received after the minimum ten working days period. No penalty fee will be imposed if course rescheduling is due to Medical or Compassionate ground. Rescheduled course dates are subjected to availability of seats and must be done within TWO months of the original course start date. Failure to complete within the stipulated time will require participant to pay an administrative fee of $53.50 to rejoin the course.

Participant may nominate a replacement by notifying Integrated Training Consultants Pte. Ltd. via email at least 1 day before the commencement of the course. Full particulars of the replacement participant must be provided in the email.

Course fees paid to Integrated Training Consultants Pte. Ltd. are refundable subject to the following conditions: If trainee’s written notice of withdrawal or cancellation is received: 10 or more working days before course commencement date 100% Less than 10 working days but more than 3 working days before course starts 50% 3 working days or less before course starts 0% If the participant fails to show up for the course 0% Refund will be made within thirty days from the date of approved refund letter issued by Integrated Training Consultants Pte. Ltd.